Responsible Play

cd117Responsible Gaming at – Our Commitment to Safe Gaming

Gaming is meant to be fun — learn to recognise when it stops being enjoyable and starts becoming a problem. cd117 stands by responsible players and offers support at every step of the responsible gaming journey.

18+ Only Setting Limits Self-Exclusion Feature 24/7 Support
Core commitment
Age Restriction Strictly Prohibited for Under-18s
Budget Limits Set your own weekly/monthly limits
Time Limit Options to Control Session Length
Self-Exclusion Temporary Break or Long-Term Closure
Reality Check Automatic Alerts After a Set Time

Four Core Principles of Responsible Gaming

The core principles of responsible play that cd117 is committed to.

Age Control 18+

Service for adults only

Tools 5+

Number of Responsible Gaming Tools

Support 24/7

Our support team is available 24/7

Transparency 100%

Complete honesty about gaming

Important: Gaming is a form of entertainment, not a source of income. cd117 always keeps this in mind and encourages users to seek help if things go wrong.

Six key categories of responsible gaming

What cd117 actively follows to keep users safe.

Cd117's Responsible Gaming Tools

These tools are for your own benefit – you're in control.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, further deposits will be automatically blocked.

Loss Limit

Set a loss limit to prevent losing more than a fixed amount. Once that limit is reached, your session will end automatically.

Session Time Limit

Set a maximum duration for each gaming session. You'll receive an alert when the time is up.

Reality Check

A pop-up appears every 30, 60, or 90 minutes showing a summary of your total playing time and wins and losses.

Cooling-off Period

Temporarily close your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period.

Self-Exclusion

If you need a longer break, you can close your account for anywhere from 6 months to permanently. During this period, no marketing communications will be sent to you.

1Why responsible gaming matters

Online gaming can be a great source of entertainment – but it comes with risks. Whether you enjoy slots, table games, or Sports Betting on cd117, playing within limits is essential. Responsible gaming means keeping gaming as a form of entertainment and not letting it overshadow the things that matter most – family, work, and health.

Cd117 believes awareness is the most powerful tool. That is why this page provides guidance on recognising warning signs, how to use the available tools, and where to seek help when needed.

When Does Gaming Become a Problem?

Most people enjoy gaming safely. However, for a small number of users, gaming can become an addiction — when spending exceeds what one can afford, when losses lead to chasing more bets, or when play continues despite harm to family and work.

Cd117 is fully aware of these situations. That is why the platform offers tools that empower users to take control themselves.

Keep in mind: There is no guaranteed way to profit from gaming. Every game carries both the possibility of winning and the possibility of losing.

2Recognising Signs of Problematic Gaming

Spotting the warning signs before things go wrong makes it much easier to stay in control. The list below is a quick reference for cd117 users:

Signs Description Level
Chasing losses Chasing losses by placing bigger bets after a loss Severe
Overspending your budget Spending beyond your set budget or playing with borrowed money Severe
Hiding Gameplay Hiding the amount or losses from gaming from family or friends Caution
Neglecting Work or Family Gaming is pulling focus away from work, family, or other responsibilities Caution
Feeling restless Feeling uncomfortable, anxious, or irritable when unable to play Caution
Inability to stop playing Returning repeatedly despite attempts to stop Severe
Staying within set limits Sticking to budget and time limits, stopping calmly after a loss Normal

If any of the "serious" warning signs above feel familiar, contact the cd117 support team right away. There's no shame in it — reaching out for help is an act of courage.

3Budget management guidelines

Financial planning is the most important part of responsible gaming. Keep these principles in mind before playing at cd117:

Core Principles

  • Only spend from your entertainment budget: Never use money set aside for monthly expenses, bills, or savings to fund your gaming.
  • Set limits in advance: Decide how much you're willing to spend before you start playing — either mentally or by writing it down.
  • Don't chase your losses: If you're losing, end the session. Losses can't be recovered – you'll only risk losing more.
  • Set aside your winnings: When you win, set aside a portion of those winnings right away — it's best not to bet everything again.
  • Don't play with borrowed money: Never play using borrowed money or credit under any circumstances.

Real-world example

Say you can afford to spend ৳500 a month on entertainment. Break that into weekly amounts – ৳125 per week. Set this as your weekly deposit limit on cd117, and you won't face financial stress at the end of the month.

Tip: Set your deposit limit from cd117's account settings. Once set, lowering the limit takes effect immediately, but increasing it requires a waiting period. This is in place for your own protection.

4Self-Assessment Test

Ask yourself the questions below and answer honestly. This is not a clinical test, but it can help you understand where you stand.

Self-Assessment Checklist

Each "Yes" answer is a potential warning sign. If you answer "Yes" to two or more questions, consider reaching out for support.

1. Did you spend more than your set gaming budget last month?
YesNo
2. Have your family or friends ever expressed concern about your gaming?
YesNo
3. Have you ever found it difficult to stop gaming even when you wanted to?
YesNo
4. After a loss, have you placed larger bets to try to win it back?
YesNo
5. Has gaming affected your sleep, eating, or work?
YesNo
6. Have you played games or hidden your spending from your family?
YesNo
7. Do you feel restless or irritable when you stay away from gaming?
YesNo

If you answered "Yes" to two or more questions, contact cd117's support team now: [email protected]. We will assist you with complete confidentiality.

5How to use the responsible gaming tools

Cd117's responsible gaming tools are easy to use. Here's a step-by-step guide:

Set Deposit or Session Limits

1

Log In to Your Account

At cd117 Log In and go to Account Settings or the Profile section.

2

Find the "Responsible Gaming" Section

Go to Settings and find the "Responsible Gaming" section.

3

Select Limit Type

Choose what you'd like to set — deposit, loss, or session time limits.

4

Enter an amount or time

Enter your preferred amount or time and select the duration.

5

Confirm

Save your settings. Reducing a limit takes effect immediately; increasing a limit is subject to a waiting period.

Activating self-exclusion

To activate self-exclusion, go directly to [email protected]via email. Include your account number and the duration of exclusion you are requesting. The support team will act promptly and send you a confirmation email.

During the self-exclusion period, cd117 will block access to your account and will not send any promotional emails. The exclusion cannot be cancelled before the period ends.

6Protection of minors

Cd117 services are strictly for users aged 18 and above. Registration cannot be completed without age verification.

Advice for parents

  • Use parental control software on the home computer or tablet.
  • Keep screen time limits and content filters enabled on your mobile device.
  • Keep your cd117 login details out of reach of children.
  • Have an open and honest conversation with your children about online gaming.
  • If a minor has accidentally registered, please [email protected]to let us know.

Age Verification Process

Cd117 collects date of birth at registration and verifies age through identity documents during KYC checks. Accounts belonging to users under 18 are closed immediately and any deposited funds are returned.

7Ways to Get Support

Acknowledging a problem and asking for help is not a sign of weakness — it takes courage. cd117 is always here for you.

Contact cd117

For support on any responsible gaming matter [email protected]to email us directly. You're welcome to write in Bangla, and our support team will respond in Bangla.

Talk to Someone You Trust

Talk openly with family or trusted friends about your gaming habits. They often notice changes from the outside before you do. Rather than dismissing their concerns, make an effort to listen.

For support: Contact the cd117 support team [email protected] — Support available in Bangla, any time.

Sample Responsible Gaming Budget

International financial experts generally recommend spending no more than 5–10% of your total monthly income on entertainment. Gaming should make up only a small portion of that.

Monthly Budget Guide (Sample)

Monthly Income (Example) ৳10,000 BDT
Entertainment Budget (10%) ৳1,000
Gaming Allocation (30% of entertainment budget) ৳300 BDT
Weekly Gaming Limit ৳75
Daily Gaming Limit Approximately ৳10
Savings allocation Must Keep

This is an example only. Set your limits based on your own financial situation.

Our commitment to users

  • cd117 will never encourage users who have been harmed to play more.
  • No promotional offers or communications will be sent during a self-exclusion period.
  • No one will be allowed to play without age verification.
  • Requests to reduce limits will take effect immediately.
  • If problematic behaviour patterns are detected, awareness information will be sent.
  • Support emails are answered in Bengali.
  • Users will be clearly informed about any gaming-related losses.
  • Your account balance will remain secure during the self-exclusion period.

Four ways to get help

No matter when a problem arises, help is always available.

Cd117 Support Email

To set responsible gaming tools or request self-exclusion, go directly to [email protected]to write to us. You'll receive a response in Bangla.

Account Settings

Log in to cd117 and manage your deposit limits, loss limits, and session time directly from Settings.

Family & Friends

Talk to people you trust. The support of those close to you is your greatest strength — they may have already noticed a change in you.

Healthcare professionals

Gaming addiction is a recognised mental health condition. If needed, please seek advice from a mental health professional.

An In-Depth Look at Responsible Gaming

Is gaming genuinely enjoyable?

For most people, the answer is yes — gaming within limits is entertaining and exciting. Spinning the Mega Wheel, betting on a La Liga match, or playing Starburst slots on cd117 can all be genuinely fun experiences, as long as you know how much you're willing to spend and when to stop.

Problems start when gaming shifts from a source of enjoyment to a source of stress. Staying up late to chase losses, hiding spending from family, or prioritising gaming over work – if you notice these signs, it's time to stop.

Mental Trap: Avoid Making Decisions in Moments of Crisis

The "Gambler's Fallacy" is a well-known psychological trap. After five reds in a row, it feels certain that black must come next — but in reality, every game is completely independent of previous outcomes. Each round starts with the same probability.

Cd117 advises all users to stay informed: game outcomes cannot be predicted. No system or strategy can guarantee a win. Responsible gaming means accepting this reality and playing accordingly.

Impact on Family

Excessive gaming doesn't just cause financial harm — it also puts strain on family relationships. If family members are worried, take their concerns seriously. Have an open conversation with them, and if needed, use cd117's limit-setting tools so they can see that you're playing responsibly.

Responsible Gaming & cd117's Role

Cd117 believes responsible gaming is not solely the user's personal responsibility — it is also the platform's. That is why cd117 informs every new member about responsible gaming tools at the point of registration. If problematic behaviour is detected, awareness messages are sent to the user.

About Responsible Gaming Terms & Conditions And Privacy Policy Reading these together will give you a complete understanding of cd117's overall policies.

Building Healthy Gaming Habits

Keep gaming as one part of your life, not the centre of it. Play on set days and times each week. Decide on a budget and time limit before you start. Track how much you spend after each session. Review your gaming history once a month and reflect on it.

At cd117 Casino or Sports Betting Whatever you enjoy, playing responsibly makes the experience even better — because you feel safe and in control.

Contact Us [email protected]

Support in Bangla, 24/7

Gaming can be addictive. 18+ only. Please play responsibly.

Frequently asked questions from users

cd117's On the login page you will usually find a "Forgot Password?" link. Click it and enter your registered email address. A password reset link will be sent to that email shortly. Click the link to set a new password. If you don't receive the email, check your spam folder. If the issue persists, [email protected]Contact us with your name and registered email to get help – our support team responds in Bengali.

With Bangladeshi users in mind, cd117 stays up to date on local payment options. Mobile financial services such as bKash, Nagad, and Rocket are widely used across Bangladesh. To confirm which payment methods are currently active on cd117, Log In to Account to view the Payments section or [email protected]and ask directly. Payment method details may change, so the support team is your most reliable source for the latest updates.

Play Responsibly, Enjoy Every Moment

Start gaming on cd117 with awareness. Set your limits, stick to your budget, and keep gaming as entertainment.

18+ only. Gaming can be addictive. Please play responsibly.